At SkyExchange, we strive to deliver an open and equitable experience for every member. This Refund Policy clarifies how refunds are managed in relation to deposits, wagering activity, and account transactions on our platform. By using SkyExchange, you agree to the terms set out in this Refund Policy.
All deposits placed on SkyExchange are designated for use in betting activities and are non-refundable once credited to a member account. Given the nature of online wagering, funds that have been applied to place bets cannot be reversed or returned under any circumstances.
Members are advised to carefully verify all transaction details prior to making a deposit or placing a wager.
Refunds may only be assessed under a narrow set of circumstances, including:
Every refund request must be filed without delay through official support channels and may necessitate identity or transaction verification.
Should a refund be authorised, the amount will be returned via the original payment method wherever feasible. Refund timelines may fluctuate depending on payment provider protocols, verification steps, and internal assessment processes.
SkyExchange is not accountable for delays caused by third-party payment services or banking networks.
Once a wager has been submitted, it cannot be cancelled, reversed, or refunded, irrespective of match results, odds shifts, or member error. All wagers are settled according to official results and platform regulations.
SkyExchange does not provide refunds for losses sustained during betting activity.
If an account is suspended or terminated for breaching the Terms and Conditions, SkyExchange reserves the authority to withhold refunds and evaluate remaining account balances in accordance with relevant policies and regulations.
Members are urged not to initiate chargebacks or payment disputes without first contacting SkyExchange support. Unauthorised chargebacks may lead to account suspension or permanent restriction from the platform.
SkyExchange retains the right to update or alter this Refund Policy at any time. Any changes will be posted on this page, and continued platform use constitutes acceptance of the revised policy.
If you have enquiries about refunds or transaction-related matters, please contact SkyExchange via official support channels listed on the website. Our team will assess your request and offer guidance based on platform policies.